Telecom Invoices Verification
With the variety of Telecom Service providers presently in the market, different services and products are offered and many topology changes on customer side may be required as well. The great amount of changes leads the carrier’s billing team / system to make mistakes and send the bill with errors to the customer. These errors, which can be different from one carrier to another, may go from 2% up to 25% and they are usually derived from providers’ internal process errors, starting from contract registering process to operational day-to-day monitoring by the operational area.
Savings
Getplus can identify invoice errors such as: tariffs errors, cancelled circuits still being charged and many others, which once corrected, may substantially reduce or even close the cash drain.
Credits
Through the invoice verification process, Getplus obtains the credits related to billing errors in the past, for example: double charges, cancelled circuits still being charged, tariff errors, among others.
Technical verification expertise
Due to a lack of a specific tool and a process between Financial and IT area as well, the payment process does not include the invoice validation versus network physical plant, leading the customer to perform wrong payments.
Getplus expertise drive us to work with information from both sides, invoice and network physical plant. After analyzing all the information, Getplus inputs the information into its database system, AUDITPLUS, a dedicated system developed by Getplus team.
Final process outcomes
- Network Clean up.
- Physical plant update.
- Invoice consolidation –all the invoices issued at the same date, reduced number of invoices and invoices in electronic format. All these together will optimize the payment process saving time and money
- Reduction on the total amount of your expenses with telecom services.
